Terms of Use

In which countries can you buy from thebluestore.es online?

Currently you can make your purchase from Spain and from the rest of the European countries, where we make the shipments. For orders and shipments from/to other parts of the world, consult prices and tariff conditions.

In how many languages can you browse thebluestore.es online?

The navigation languages of our sotre are: Spanish, English, French and Italian.

What payment method can I use to make my purchase?

We have the following means of payment: Visa, Mastercard, American Express, Paypal. For bank transfers, you will need to get in touch with the administrator of the site at this email: info@thebluestore.es and we will study your case.

Will I receive the same product  I see in the photo?

Yes, except for products with handcrafted processes where there could be a minimum difference in finish.

How I can make sure I made my purchase? 

You need to register first, and once you have place your order, you will receive a confirmation email. If you do not receive it, contact us at info@thebluestore.es

Can I know what status my order is in?

Yes, you can see the status of your order in real time. To do this, access the "orders placed" section from your account. If you are not registered, click on the "Order Information" link in the confirmation email.